📌 DermaWave Pro Official®
Shipping Information – Ireland

At DermaWave Pro, we’re committed to making your delivery smooth, reliable and stress-free. Below you’ll find everything you need to know about how and when your order will arrive.

📦 Processing & Dispatch Times
Order Processing: All orders are processed within 24 hours of purchase.

Dispatch Time: Orders are dispatched within 1 business day after processing.

Tracking: Once your order has been shipped, you’ll receive a tracking code by email within 24 hours.

📌 Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Estimated Delivery Time – Ireland
We ship from our international logistics centre. Delivery times may vary depending on demand and courier availability:

Standard Shipping: 3–10 working days

Express Shipping (when available): 1–3 working days

✅ We partner with trusted couriers to make sure your order arrives safely and on time.

🌍 Where We Deliver
We currently deliver to all regions of:

Ireland

England

Scotland

Wales

Northern Ireland

For international shipping requests, please get in touch with our support team.

📦 Incorrect or Incomplete Shipping Information
Please ensure all delivery details — including name, address, phone number and contact info — are correct before placing your order.

If your order cannot be delivered due to incorrect or incomplete information, a fixed redelivery fee of £12.99 will apply.

📌 We’ll only be able to resend the parcel once this fee has been received.

👉 To avoid any delays or extra charges, double-check your details carefully before confirming your order.

🔍 Track Your Order
As soon as your parcel has been dispatched, you’ll receive an email with your tracking number.
You can follow the progress of your delivery at any time using the link below:

➡️ Track Your Order Here

📌 If you haven’t received your tracking number within 48 hours, please check your spam or promotions folder – or feel free to contact our support team.

📞 Customer Support & Assistance
If you have any questions about your delivery, tracking, or need a hand with anything, we’re happy to help.

📧 Email: [email protected]

📲 WhatsApp: +44 7874 404655

We’re available 24/7 to support you.

❓ Frequently Asked Questions (FAQ)
📌 What if my package is delayed?
Occasional delays may happen due to high demand or courier issues. If your delivery is taking longer than expected, contact us and we’ll look into it for you.

📌 My tracking number isn’t updating. What should I do?
Tracking may take 24–48 hours to appear after dispatch. If it’s still not showing, just get in touch and we’ll assist.

📌 What if I’m not at home when the package arrives?
If no one’s in to receive your parcel, the courier may attempt re-delivery or leave a note with collection details. In some cases, it’ll be held at a nearby depot for pickup.

💖 Thank You for Choosing DermaWave
We truly appreciate your trust in DermaWave Pro Official®.
Our goal is to make your experience as smooth, safe and supportive as possible – from checkout to delivery.

If you ever need help, we’re always just a message away. 💬